πŸ›¬ IMPORT SERVICE

Bring your pet to Thailand β€”
cleared, customs-handled, delivered home

We manage origin document review, DLD import permits, airport clearance, and home delivery β€” so your pet arrives without a hitch.

βœ“ BKK / DMK / HKT pickup
βœ“ Nationwide home delivery
βœ“ EN support
Import Process
1
Pre-arrival document review
Verify vaccination, microchip, origin health certificate
2
DLD Import Permit
Filed with Thai Department of Livestock
3
Airport clearance
Pass through Animal Quarantine at airport
4
Quarantine (if required)
Per current rules, depending on country of origin
5
Home delivery
Pet transport vehicle to your address within 24h
DOCUMENT CHECKLIST

What you need from origin country

Send us the docs in advance β€” we verify them to reduce risk of customs delays.

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Required Documents

1.
Microchip Certificate
ISO 11784/11785 β€” implanted before rabies vaccine
2.
Vaccination Record
Rabies + DHPP (dogs) / FVRCP (cats)
3.
Origin Health Certificate
Issued by veterinarian + endorsed by origin country's animal authority
4.
Pet Passport (if applicable)
EU pet passport / DEFRA / etc.
5.
Owner ID + Thailand Address
Passport / Thai ID + delivery address
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Watch out for

⚠
Microchip must be implanted before rabies vaccine
If implanted after, rabies vaccine must be redone
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Health Cert has limited validity
Typically 10 days before travel
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Rabies vaccine: 30+ days before arrival
Counted from vaccination day to Thailand arrival
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Some breeds have restrictions
Pit Bull and aggressive breeds β€” check current rules
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Pet count limit per owner
Above limit requires additional permits
COST STRUCTURE

Costs Come in Two Parts

Transparent from the start β€” we send one all-in quote before we begin.

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1. Origin-Country Costs

Depends on the scope of service you choose at origin (vet check Β· vaccines Β· documents Β· crate Β· flight booking, etc.)

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2. Thailand (Destination) Costs

β€’ Import duty
β€’ Customs fees
β€’ Importer registration with Thai Customs
β€’ Import declaration preparation
β€’ Customs clearance service
β€’ Registration with the Dept. of Livestock
β€’ Import Permit preparation
β€’ Import license + release approval (R.6 / R.7)
β€’ Warehouse fees
β€’ Airline import docs (D/O fee)

Each line item depends on the case β€” send your pet's details for a free assessment and we'll wrap it into a single quote.

HOW PETS FLY

Two Ways Pets Travel

Choose what suits your pet and destination β€” we'll advise for free.

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Cargo

Shipped as freight Β· can fly separately from the owner

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Pet can fly on a separate flight from the owner
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Handles large pets / oversize crates
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Some countries require this route only (UK Β· Australia Β· New Zealand)
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IATA standard + full document & customs handling
⏱
Book ~14 days ahead (via broker)
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Excess Baggage

Travels on the same flight as the owner

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Must travel on the same flight as the owner
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In-Cabin (small pets in the cabin) or Check-in (climate-controlled hold)
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More economical (charged by baggage weight rate) β€” best for small–medium pets
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Prioritise direct flights
⏱
Book > 2 weeks ahead

Bringing your pet yourself (Excess Baggage / Pet in Cabin) β€” Convey handles the Import Permit portion only.

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Crate Rules (IATA Standards)

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Pet can stand, turn around and lie down comfortably
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Bolted crate (no plastic snap locks)
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Water/food cups attached to the door
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Receiving Your Pet in Thailand

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Cargo: our team clears customs β€” pet ready in ~3 hrs
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Excess Baggage: collect at Oversize Claim β†’ contact Livestock checkpoint β†’ red channel for duty
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Process Timeline

2 months before

Microchip + vaccinations

2–3 weeks before

Book broker / flights / quarantine

10 days before

Vet check + origin Health Certificate

Travel day

Check in 6 hrs early (Cargo) / 3 hrs (Baggage)

⚠️ Pets must be vaccinated at least 30 days before travel.

FROM WHERE

Common routes we handle

WHY CONVEY FOR IMPORT

Why local expertise matters

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Thai system insider

We know which checkpoint moves fast, how to communicate with officials.

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Bilingual TH/EN

Business-grade English for expats and diplomatic relocations.

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Nationwide delivery

Our own pet transport β€” you don't need to come to the airport.

IMPORT FAQ

Frequently asked

⏱ How long does import take?

Document preparation 2-4 weeks before arrival. On the day your pet arrives, clearance takes 4-8 hours, and home delivery happens the same day or next.

πŸ₯ Is quarantine required in Thailand?

Usually not β€” provided documents are complete, rabies vaccination current, and microchip matches. Some countries/breeds may require observation. We confirm rules before travel.

πŸ’° Approximate cost?

Import is typically less expensive than export because most documents are prepared at origin. Starting from approximately USD 700-1,800 depending on origin country, pet count, and delivery distance.

πŸ“¦ I'm still abroad β€” can my pet arrive first?

Yes β€” we can be the consignee in Thailand. Pickup from airport, board at pet hotel, or deliver to a designated address (family member, hotel, etc.).

🌏 My pet comes from a rabies-endemic country β€” accepted?

Yes, but with case-specific review. Some cases require additional titer tests. Contact us first.

πŸ›‚ Do I need to come to the airport?

No. We are an authorized agent and can receive your pet on your behalf. You'll meet your pet at home, with all original documents handed over.

Ready to welcome your pet home?

Send us your origin documents β€” free review within 24h.

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